Terms of Use

Last updated: 1 April 2026

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1. Introduction

Welcome to UKTourMasters. These Terms of Use ("Terms") govern your access to and use of the UKTourMasters website located at uktourmasters.com (the "Website"), operated by PASSPORTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (hereinafter "UKTourMasters", "we", "us" or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

These Terms apply to all visitors, users, and others who access or use the Website or book any tour services offered through it.

2. Use of Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you must not:

• Use the Website in any way that violates applicable local, national, or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Website, its servers, or any database connected to it.
• Reproduce, duplicate, copy, or resell any part of the Website in contravention of these Terms.
• Engage in any conduct that may damage, disable, overburden, or impair the Website.

We reserve the right to restrict access to the Website at any time and without notice if we believe you are in breach of these Terms.

3. Bookings & Payments

All bookings made through UKTourMasters are subject to availability and confirmation. A booking is only confirmed once you have received a written confirmation email from us and payment has been received.

Deposit: A deposit of 30% of the total tour price is required at the time of booking to secure your place.

Final Payment: The remaining balance is due no later than 30 days before the departure date. Bookings made within 30 days of departure require full payment at the time of booking.

Prices are quoted in British Pounds Sterling (GBP) and are inclusive of VAT where applicable. UKTourMasters reserves the right to amend prices due to changes in taxes, exchange rates, or supplier costs. You will be notified of any price changes before completing your booking.

4. Cancellation Policy

Cancellations must be made in writing (email is acceptable) to info@uktourmasters.com. The following cancellation charges apply:

• More than 60 days before departure: Loss of deposit only.
• 30–60 days before departure: 50% of the total tour price.
• 14–29 days before departure: 75% of the total tour price.
• Less than 14 days before departure: 100% of the total tour price (no refund).

We strongly recommend purchasing comprehensive travel insurance to cover unforeseen cancellations.

5. Liability

UKTourMasters acts as an organiser of tours and travel experiences. While we take every reasonable precaution to ensure your safety and satisfaction, we cannot accept liability for:

• Events beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, strikes, or government actions.
• Any injury, loss, or damage arising from your participation in optional activities not included in the tour package.
• Third-party service providers (e.g., hotels, transport operators) whose services are part of your tour.

Our total liability to you in connection with any tour shall not exceed the total price paid by you for that tour.

6. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Poland. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Katowice, Poland.

If you are a consumer resident in the European Union, you may also have the right to use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

7. Contact

If you have any questions about these Terms of Use, please contact us:

PASSPORTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Jana III Sobieskiego 2
40-082 Katowice, Poland
KRS: 0001150100 | NIP: PL6343050934 | REGON: 540729958
Email: info@uktourmasters.com